FAQ
This page comprises the most frequently asked questions by our customers. If you have a question, there is a great chance you will find an answer here. If not, you are more then welcome to email us at info@realdesignclub.com
Our Products
We offer a large selection of high-end style wall art. We provide:
Canvas art printed on a structured surface creating a vibrant and artistic look.
Acrylic glass for a sleek and glossy finish.
Wood panel for a rustic and solid look.
Metal panel for a matte, soft and modern appearance.
Framed art for a trendy and conscious look.
Canvas art printed on a structured surface creating a vibrant and artistic look.
Acrylic glass for a sleek and glossy finish.
Wood panel for a rustic and solid look.
Metal panel for a matte, soft and modern appearance.
Framed art for a trendy and conscious look.
All our products are designed in Sweden and carefully manufactured in Poland, Germany and Sweden.
All our designs are exclusive to Real Design Club, and we design/photograph all of our artworks ourselves. We are continuously adding more products to our offering.
We ensure the highest quality, using premium materials and advanced printing technologies.
This is our top priority and we only produce what our customers purchase. This means no overproduction and no waste.
Additionally, our production sites use renewable energy sources, and sustainable material options, such as recycled plastic and wood from FSC-certified forests.
Our business model is efficient and eco-friendly, using only the materials needed.
Shipping
To minimize the impact on our planet, we have a zero waste vision. That's why all our products are made upon order. Please give us 1-3 weeks to produce and deliver your new piece of art to your doorstep.
Our products are shipped using reliable and reputable shipping providers such as DHL, Postnord and UPS.
Our system will automatically select the appropriate shipping provider for each order based on several factors, such as product type, size, and quantity, to ensure the best possible service and convenience.
If you change your mind, we offer a 30-day return policy. To be eligible for a return, your item must be unused, in its original condition, and packaged as received. Simply email us at info@realdesignclub.com with your order details, and we'll provide instructions on how to proceed. Please note that return shipping to our Swedish facility is at your expense, and items returned without following our instructions are not guaranteed a refund.
We are happy to offer free shipping on all orders!
Note that a fee may apply for parcels that are not collected and are automatically returned to us.
We currently ship to all EU countries free of charge, and are aiming at delivering to even more destinations in the future.
When your order is shipped, you will receive a tracking number to your email inbox.
Please note that your artwork is produced on demand, and our aim is to both produce and deliver within 1-3 weeks. If you still haven't received your item after this time period, or if you have any general questions, you are always welcome to contact us at info@realdesigngroup.com
While we take great care to ensure your product arrives in perfect condition, we understand that issues can arise. If your item is misprinted or damaged during transit, please send us a photo and a description of the issue as soon as possible.
Feel free to reach out to us at info@realdesignclub.com with any concerns or questions. We're here to help and ensure your satisfaction every step of the way.
Payments
We accept debit and credit card payment through VISA, Mastercard, American Express, Maestro etc.
We also work with reputable payment providers like Klarna, Apple Pay, Google Pay and PayPal.
We use the best encryption solution on the market, Secure Sockets Layer (SSL), which encrypts possibly sensitive information such as name, address and other important data, e.g. credit card details. This means that information sent between your computer and our website cannot be read by unauthorized users. We are constantly improving our software to be able to offer our customers the greatest possible security.
Absolutely, we are very generous with frequent price reductions. Join our membership club newsletter for information on discounts and promotional offers. It pays off, we promise!
No. There are no hidden costs. All products are produced in the EU, and therefore customs fees do not apply.